1. Introduction

This Privacy Policy describes how Cavaro ("we," "us," or "our") collects, uses, and shares your personal information when you use our website, application, and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information:

• Name, email address, and contact information
• Account credentials
• Payment information

Usage Information:

• IP address and browser type
• Device information
• Pages visited and time spent
• Search queries

Diagram Data:

• Diagram content and history
• Collaboration and sharing data

3. How We Collect Information

• Direct interactions (when you register, create diagrams, or share content)
• Automated technologies (cookies, web beacons, and similar tracking technologies)
• Third-party sources (when you connect your account with other services)
• Analytics tools (to understand how users interact with our Service)

4. How We Use Your Information

Service Provision:

• To provide and maintain our Service
• To process your transactions
• To create and manage your account

Communication:

• To send you important updates
• To respond to your inquiries
• To provide customer support

Improvement:

• To analyze and improve our Service
• To develop new features
• To personalize your experience

Security:

• To detect and prevent fraud
• To protect our Service and users
• To enforce our terms and policies

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Data encryption in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers
• Regular backups

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

6. Data Sharing and Disclosure

We may share your information with:

Service Providers:

• Hosting providers
• Payment processors
• Analytics services
• Customer support tools

Legal Requirements:

• To comply with legal obligations
• To respond to lawful requests
• To protect our rights and property

Business Transfers:

• In connection with a merger or acquisition
• In connection with a sale of assets

7. Your Rights and Choices

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Request data portability
• Withdraw consent
• Opt-out of marketing communications

To exercise these rights, please contact us at support@cavaro.io

8. Cookies and Tracking Technologies

• Remember your preferences
• Analyze usage patterns
• Improve our Service
• Deliver targeted advertising

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@cavaro.io